Common issues
Last updated
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Last updated
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This rarely happens but when it does it's usually for one of these reasons:
Discord outage (check Discord status )
Server outage (check PixxieBot's server status )
Scheduled bot maintenance (find out more info in )
To get updates and find out the reason for this downtime, check the status channel in . If there's no news about any outage, please notify a staff member.
There are two possible scenarios:
If this is the case, it usually catches up within an hour. If so, we usually notify you of this in the status channel of . If you still haven't received your voting rewards an hour after voting and we haven't posted an update notifying you of a Top.gg problem, please contact us in .
This is extremely rare, however, if we haven't posted an update in notifying you of a problem with Top.gg, and our voting manager is not showing , please contact us so we can investigate.